Confidentiality statement

This Confidentiality Policy outlines how your personal information is collected, used and shared when you visit or make a purchase on the following website (the “Site”): stuffedanimals.cascadesflufftuff.com

The Site is administered by Cascades Tissue Group, a division of Cascades Canada ULC (“Cascades” or the “Corporation”).

The Site is hosted on Shopify Inc. The latter provides Cascades with the online e-commerce platform that enables Cascades to sell our products.

External links

You may have to leave our website by clicking on certain links on our Site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

We therefore recommend you carefully read the privacy statement appearing on these sites in order to be able to make an informed decision about whether or not you wish to use them given their privacy practices.

Collection and use of your personal information 

Personal information is information that can be used to personally identify you. The personal information may, for example, include your name, your e-mail address or your mailing address. If you wish to receive one or our publications, you must fill in the appropriate form, including your contact information. Please note that only the data that you agree to provide are collected the Site. You can cancel your subscription at any time, and ask us to stop using your personal information. When you browse the Site, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to get more details about the browser and the operating system you are using.

Cascades will not disclose, sell or lease to a third party without your permission any personal information provided to this Site unless required by law. If you send a request via e-mail from this Site, the personal information in this request will be made available only to employees of Cascades, its subsidiaries, who require it in order to respond to your request.

Shopify

Your data is stored in Shopify’s data storage system and databases, and in Shopify’s general application. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the Payment Card Industry (PCI-DSS). Information about your purchase transaction is retained for as long as necessary to finalize your order. Once your order is finalized, the details of the purchase transaction are deleted.

All direct payment gateways comply with PCI-DSS, which is managed by the PCI Security Standards Board, and is the result of joint efforts by companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our Site and service providers.

For more information, please see the Shopify Terms of Use here or the Privacy Policy here: https://www.shopify.com/legal/terms.

Services provided by third parties

In general and if applicable, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers that collect your information directly from you, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these third-party providers, we recommend that you read their privacy policies carefully so that you understand how they will treat your personal information.

It should be remembered that some third-party providers may be located or have facilities located in a different jurisdiction than you or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a US-based payment gateway, your proprietary information that was used to complete the transaction could be disclosed under US law, including the Patriot Act.

Once you leave the Site or you are redirected to the website or the application of a third party, you are no longer governed by this Confidentiality Policy or by the General Terms and Conditions of Sale of our website, and your use of these third-party platforms is subject to the terms of use and privacy policies of those third parties.

USE OF COOKIES

In certain cases, we receive information that cannot be used to specifically identify you, such as the type of Internet browser you use, the type of operating system you use, the Internet domain name and/or Internet service provider that you use to access this site. We can use this data to improve our Site content and help us determine which features or services are more important to our users.

This type of data is collected by means of a standard technology known as “cookies”. Cookies are small data files that are downloaded to your computer when you visit a specific website. By assigning a unique data ID to each visitor, the website can recognize users of the site and monitor their use to better serve them the next time they visit. You can choose not to download cookies by deactivating the cookie function in your browser.

Cascades reserves the right to change, without notice, this statement on the protection of personal information on the Internet if we deem it necessary. However, any change to this statement will comply with applicable Canadian privacy legislation and will appear on this page.

For any questions or comments regarding this statement or Cascades’ practices for protecting personal information, please contact us at the following address: question@cascades.com.