Your questions, our answers


Please note that Cascades Fluff & TuffTM stuffed animals are not sold in stores at the moment. However, we invite you to follow the Cascades Fluff & Tuff Facebook page and to subscribe to our newsletter to be informed of upcoming promotions and contests. Do not worry, we have other surprises for you. We thank you for your interest in Cascades family members!

Think again! Enviro products do not contain recycled bathroom tissue, but rather office paper, which is shredded, cleaned and whitened before being transformed into rolls such as those you have at home. Isn’t that clever? Another good reason to recycle your old paper!

Absolutely! Cascades Fluff & TuffTM products are manufactured at our Cascades Tissue Group’s plants in Kingsey Falls or Candiac. Cascades is a Canadian-born company and is proud to offer quality local products

Absolutely, that’s exactly what is offered by the Cascades Fluff® Enviro product line. The time when recycled paper was rough is now a thing of the past! Thanks to our research and development efforts, it is now possible to obtain a product that combines quality and softness. It’s the best of both worlds!

Cascades Fluff® & Cascades Tuff® products are soft on nature*! All products have obtained at least one highly regarded environmental certification. As such, rest assured that all the fibres we use come from responsibly managed forests. For more information on each product certification, consult the Certifications section of our website.

* Products made from responsibly managed fibres.

Using any type of paper product in a microwave carries a risk. Paper products can catch fire if used in cooking in microwave and are not recommended for use. We recommend you refer to your microwave’s user guide to determine whether it allows for paper towels to be used.

Cascades Fluff & TuffTM products are available across Canada! The best way to find a point of sale is by using our Merchant locator. You may also visit our Purchase online sectionand order your favourite products today!

Don't find an answer to your question?

1 800 567-1022 Monday to Friday, 8:00 a.m. to 4:30 p.m. (Eastern Time)