FAQ

Please note that the Fluff^® and Tuff^® stuffed animals are not sold in stores at the moment. However, we invite you to follow the Cascades Fluff & Tuff Facebook page, to subscribe to our newsletter and to check our information page about our stuffed animals to be informed of upcoming promotions, events and contests. Do not worry, we have other surprises for you. We thank you for your interest in Cascades family members!

Absolutely, that’s exactly what is offered by the Cascades Fluff^® Enviro product line. The time when recycled paper was rough is now a thing of the past! Thanks to our research and development efforts, it is now possible to obtain a product that combines quality and softness. It’s the best of both worlds!

Cascades Fluff & Tuff^® products are available across Canada! The best way to find a point of sale is by using our Merchant locator. You may also visit our Purchase online sectionand order your favourite products today!

Using any type of paper product in a microwave carries a risk. Paper products can catch fire if used in cooking in microwave and are not recommended for use. We recommend you refer to your microwave’s user guide to determine whether it allows for paper towels to be used.

Absolutely! Cascades Fluff & Tuff^® products are manufactured at our Cascades Tissue Group’s plants in Kingsey Falls or Candiac. Cascades is a Canadian-born company and is proud to offer quality local products

Each sheet of our Cascades Fluff^® double or triple rolls toilet paper measures 9.9 cm by 10.1 cm.

Our Cascades Fluff^® Enviro toilet paper is made of 100%-recycled fibres from institutions, businesses, offices, schools, and printing companies that we recover through several collection programs to give them a second life.

Choosing a Cascades Fluff^® Enviro product made from 100% recycled fibres instead of a product made from virgin fibres helps save 33% more water, equivalent to 19 Olympic-size swimming pools, and reduces greenhouse gas emissions by 65%, equivalent to 15,969 passengers flying from Montreal to Vancouver*.

*Potential savings based on a Life Cycle Assessment (LCA) conducted in accordance with ISO 14040 and ISO 14044 standards. The LCA study was based on tissue product categories (2023) and carried out by Groupe AGÉCO, an independent third party. Calculations are based on Cascades Tuff^® Enviro sales volumes in metric tonnes for the year 2025, compared with equivalent virgin-fibre products manufactured in North America. Functional unit: 1 square metre (m²) of tissue paper. © Cascades Canada ULC 2026.

Help us make a difference for the planet with the end-of-life management of the 100%-recycled packaging for our Cascades Fluff & Tuff^® bathroom tissue and paper towels. Please check with your municipality, as it may not be recyclable in your area.

The packaging for all Cascades Fluff & Tuff^® bathroom tissue and paper towels are made of 100%-recycled plastic resin.

Our Cascades Fluff^® Enviro toilet paper is biodegradable and safe standard septic tank systems. It is therefore the ideal companion for all your adventures in nature!

In addition to reducing pressure on forests using recycled fibres, our Cascades Fluff^® Enviro toilet paper meets the same quality standards as toilet paper made of virgin fibres. It is therefore subjected to the same softness and resistance testing to ensure its quality and effectiveness.

Our Cascades Fluff^® Resistant and Excellence toilet papers are suitable for all skin types, even the most delicate! They’re ideal for anyone who wants a strong, fragrance- and dye-free toilet paper.

Our Cascades Fluff^® Resistant product is designed for those looking for a toilet tissue that combines strength and softness. Cascades Fluff^® Excellence, on the other hand, is developed for thickness and superior softness.

Our Cascades Fluff^® Excellence product is the ideal choice for remarkable thickness and unsurpassed softness.

Each sheet of our Cascades Tuff^® paper towels measures 27.4 cm by 13.7 cm.

Both paper towels are made of 100%-recycled fibres. Cascades Tuff^® Enviro is available in rolls with multi-size sheets to deal with all kinds of situations. Cascades Tuff^® Econo is exclusively available in large sheets; however, as its name suggests, it is more economical.

Our Cascades Tuff^® Enviro and Econo paper towels are made of 100%-recycled fibres from institutions, businesses, offices, schools, and printing companies that we recover through several collection programs to give them a second life.

Choosing a Cascades Tuff^® Enviro product made from 100% recycled fibres instead of a product made from virgin fibres helps save 29% more water, equivalent to 11 Olympic-size swimming pools, and reduces greenhouse gas emissions by 45%, equivalent to 14,068 passengers flying from Montreal to Vancouver*.

*Potential savings based on a Life Cycle Assessment (LCA) conducted in accordance with ISO 14040 and ISO 14044 standards. The LCA study was based on tissue product categories (2023) and carried out by Groupe AGÉCO, an independent third party. Calculations are based on Cascades Tuff^® Enviro sales volumes in metric tonnes for the year 2025, compared with equivalent virgin-fibre products manufactured in North America. Functional unit: 1 square metre (m²) of tissue paper. © Cascades Canada ULC 2026.

Our Cascades Tuff^® Enviro paper towels are CMA-W certified by the Compost Manufacturing Alliance. Our Cascades Tuff^® Econo paper towels are CMA-S certified by the Compost Manufacturing Alliance. They are compostable in industrial and municipal facilities, but not in home composting. Please check locally, as facilities may not exist in your area.

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